Terms of Service

These Terms of Service (“Terms”) govern your use of the website operated by Home Internet and Wireless Solutions (“HIWS,” “we,” “us,” or “our”) and your engagement with us regarding Spectrum® services. By accessing our website or contacting us, you agree to these Terms.

1. About Our Services

HIWS is an independent authorized reseller of Spectrum services provided by Charter Communications. We help you identify and order Internet, TV, Mobile, and Voice plans. The actual services are provided, installed, billed, and supported by Charter Communications (Spectrum) and are subject to Spectrum’s own terms, conditions, and policies.

2. Pricing and Promotional Offers

Prices, promotions, and offers displayed on this website — including bundled pricing and any free mobile line promotion — are subject to eligibility requirements, qualifying bundles, availability in your area, and change without notice. Promotional pricing may be for a limited term, after which standard rates apply. Taxes, fees, equipment charges, and other restrictions may apply. Final pricing and terms are determined by Spectrum at the time of order.

3. Acceptable Use

You agree not to use our website to:

• Violate any applicable law or regulation.
• Submit false, misleading, or fraudulent information.
• Interfere with or disrupt the website or its security features.
• Infringe the intellectual property or other rights of any party.

4. Intellectual Property

All content on this website, excluding third-party trademarks, is the property of HIWS or its licensors. Spectrum® and related marks are trademarks of Charter Communications and are used for identification purposes only.

5. No Warranties

Our website and the information on it are provided “as is” without warranties of any kind, express or implied. We do not guarantee that service is available at your address, that pricing shown will apply to your order, or that the website will be error-free or uninterrupted.

6. Limitation of Liability

To the fullest extent permitted by law, HIWS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or your engagement of Spectrum services through us. Our total liability for any claim shall not exceed the amount you paid to us, if any.

7. Third-Party Services

Any service you order is subject to the agreement between you and Charter Communications (Spectrum). We are not responsible for the acts, omissions, service quality, billing, or policies of Spectrum or any third party.

8. Changes to These Terms

We may revise these Terms at any time. The “Last updated” date reflects the most recent revision. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

9. Contact Us

If you have questions about these Terms, contact Home Internet and Wireless Solutions at Info@HIWS.io or (888) 510-4882.